Cancellation policy

This cancellation policy explains how subscription purchases work on KLYMAE™.
By completing your purchase, you agree to the terms below.

Subscriptions (Important)

When you decide to subscribe to a KLYMAE™ product, you will receive repeat deliveries based on the delivery interval selected at checkout.

When you purchase a subscription:

  • You authorize recurring charges at the price and frequency shown at checkout

  • Your payment method will be stored securely and charged automatically

  • Your first order is charged immediately

  • Future orders are charged automatically before each shipment

Minimum Subscription Commitment

Subscriptions include a minimum commitment of two (2) orders when a discounted subscription option is selected.

By purchasing a subscription, you agree that:

  • The first order is charged immediately

  • The second order will be charged automatically based on your selected delivery interval

  • Cancellation, skipping, or pausing is not permitted before the second order is completed

If you prefer to receive only one order, you must select the one-time purchase option instead of the subscription at checkout.

Canceling Your Subscription

You may cancel your subscription only after the second order has been successfully processed.

After the second order, you can cancel at any time by:

  • Logging into your customer account using the link in your order confirmation email

  • Or contacting us at info@klymae.com

Once canceled, no further charges will be made.

Money-Back Guarantee & Subscriptions

Our 90-day money-back guarantee does not apply to subscription orders that are part of the minimum commitment.

This includes:

  • The first subscription order

  • The second recurring subscription order

These orders are required to complete the subscription commitment and are therefore not eligible for the 90-day money-back guarantee.

After the minimum of two (2) subscription orders has been completed, future orders may be eligible for the 90-day money-back guarantee according to our Refund Policy.

Refunds

  • Subscription orders that have already been processed are non-refundable

  • This includes both the first and second required orders

  • Refunds will not be issued due to misunderstanding of the subscription terms

Agreement at Checkout

By clicking “Complete Purchase”, you confirm that you:

  • Understand this is a recurring subscription

  • Authorize recurring charges

  • Agree to a minimum of two (2) orders before cancellation is allowed

  • Accept the cancellation limitations described above